How many ISPs are there in India?

As of 2025, there are approximately 3,500+ registered internet service providers (ISPs) in India, including both major national operators and thousands of local/regional ISPs serving specific cities and towns.

What is the average number of subscribers per ISP in India?

The average ISP in India serves between 500 to 2,000 subscribers. Small local ISPs typically have 200-500 subscribers, medium ISPs have 1,000-5,000 subscribers, and large ISPs can have 10,000+ subscribers.

What is the growth rate of ISP industry in India?

The ISP industry in India is growing at 18-22% annually. Broadband subscriber base is expanding rapidly, especially in Tier 2 and Tier 3 cities where local ISPs are seeing 25-30% year-over-year growth.

What is the average ISP billing software cost in India?

ISP billing software in India costs between ₹1,000 to ₹10,000 per month depending on subscriber count. Entry-level solutions start at ₹1,000/month for up to 500 subscribers, while enterprise solutions can cost ₹2-3 per subscriber per month.

ISP Industry Statistics India 2025 - Market Size, Growth & Trends

Key ISP Industry Statistics at a Glance

3,500+

Registered ISPs

Active in India (2025)

850M+

Internet Users

Total in India

95M+

Broadband Subscribers

Fixed line connections

22%

Annual Growth Rate

ISP industry (2024-25)

📈 Market Size & Growth

                Quick Answer: The ISP market in India is valued at approximately ₹85,000 crores (2025) and growing at 18-22% annually. The broadband subscriber base is expected to reach 150 million by 2026.
            

Market Overview

Total Market Size: ₹85,000 crores (~$10.2 billion USD) in 2025
Projected 2026 Size: ₹1,05,000 crores (~$12.6 billion USD)
CAGR (2023-2028): 19.5%
Fiber Optic Network Growth: 35% year-over-year
Rural Broadband Penetration: Growing at 28% annually

Subscriber Growth Statistics

Year	Broadband Subscribers	Growth Rate	Fiber Subscribers
2023	78 Million	18%	15 Million
2024	92 Million	20%	22 Million
2025 (Current)	95 Million	22%	30 Million
2026 (Projected)	150 Million	25%	48 Million

🏢 ISP Business Statistics

ISP Categories & Distribution

ISP Category	Subscriber Range	% of Total ISPs	Average in Category
Micro ISPs	100 - 500	45%	~1,575 ISPs
Small ISPs	500 - 2,000	35%	~1,225 ISPs
Medium ISPs	2,000 - 10,000	15%	~525 ISPs
Large ISPs	10,000+	5%	~175 ISPs

Average Revenue Statistics

Average Revenue Per User (ARPU): ₹450 - ₹650 per month
Micro ISP Average Monthly Revenue: ₹1.5 - ₹2.5 lakhs
Small ISP Average Monthly Revenue: ₹4 - ₹10 lakhs
Medium ISP Average Monthly Revenue: ₹12 - ₹50 lakhs
Large ISP Average Monthly Revenue: ₹1+ crore

💻 Technology Adoption Statistics

RADIUS Server Usage

RADIUS System	Market Share	User Base
H8 RADIUS	35%	~1,225 ISPs
IPACCT	25%	~875 ISPs
Jaze RADIUS	15%	~525 ISPs
FreeRADIUS	12%	~420 ISPs
Others/Custom	13%	~455 ISPs

Billing Software Adoption

                Key Finding: 68% of ISPs now use dedicated billing software, up from 45% in 2022. Manual/Excel-based billing has decreased from 55% to 32%.
            

ISPs Using Billing Software: 68% (~2,380 ISPs)
Still Using Manual/Excel: 32% (~1,120 ISPs)
Cloud-Based Solutions: 52% of software users
Self-Hosted Solutions: 48% of software users
Mobile App Usage: 45% of ISPs provide customer apps

Payment Method Adoption

Payment Method	Adoption Rate	Transaction Volume
UPI	85%	60% of payments
Cash	78%	25% of payments
Bank Transfer	65%	10% of payments
Payment Gateway	42%	5% of payments

💰 ISP Pricing & Plan Statistics

Popular Broadband Plan Ranges

Speed	Monthly Price Range	Market Share	Popular In
50 Mbps	₹399 - ₹599	25%	Tier 3 cities
100 Mbps	₹599 - ₹899	35%	Tier 2 cities
200 Mbps	₹899 - ₹1,299	22%	Tier 1 cities
300+ Mbps	₹1,299 - ₹2,499	18%	Metro cities

Software Pricing Statistics

                Average ISP Software Costs: ISPs spend between ₹1,000 to ₹10,000 per month on billing and management software, representing 0.5-2% of monthly revenue.
            

Subscriber Range	Average Software Cost	Cost Per Subscriber
100 - 500	₹1,000 - ₹2,000/month	₹2 - ₹4
500 - 1,000	₹2,000 - ₹3,500/month	₹2 - ₹3.5
1,000 - 5,000	₹3,500 - ₹8,000/month	₹1.5 - ₹3
5,000+	₹10,000+/month	₹1 - ₹2

⚙️ Operational Statistics

Customer Retention & Churn

Average Monthly Churn Rate: 3-5% (industry average)
Top ISPs Churn Rate: 1-2% (with good service)
High Churn ISPs: 8-12% (poor service/support)
Average Customer Lifetime: 18-24 months
Customer Acquisition Cost: ₹800 - ₹1,500 per subscriber

Support & Service Statistics

Metric	Industry Average	Top Performers
Average Ticket Resolution Time	24-48 hours	4-8 hours
Network Uptime	98.5%	99.5%+
Support Tickets/Month per 1000 users	80-120	40-60
Customer Satisfaction Score	7.5/10	9/10

Staff Requirements

Micro ISPs (100-500 subs): 2-4 staff members
Small ISPs (500-2000 subs): 5-10 staff members
Medium ISPs (2000-10000 subs): 15-30 staff members
Large ISPs (10000+ subs): 50+ staff members
Average Staff-to-Subscriber Ratio: 1:200 to 1:400

🗺️ Regional Distribution Statistics

ISP Distribution by Region

Region	Number of ISPs	Market Share	Growth Rate
North India	~1,050 ISPs	30%	20%
South India	~1,225 ISPs	35%	25%
West India	~700 ISPs	20%	18%
East India	~525 ISPs	15%	22%

Top 10 States for ISP Business

Tamil Nadu - 420+ ISPs
Maharashtra - 380+ ISPs
Karnataka - 350+ ISPs
Uttar Pradesh - 320+ ISPs
Gujarat - 280+ ISPs
Andhra Pradesh - 260+ ISPs
Telangana - 240+ ISPs
Kerala - 220+ ISPs
Punjab - 180+ ISPs
Rajasthan - 160+ ISPs

🔮 Future Projections (2025-2028)

                Industry Outlook: The ISP industry is projected to grow at 19.5% CAGR, reaching ₹1,45,000 crores by 2028. Fiber adoption will exceed 50% of total connections.
            

Key Projections

2026: 150M+ broadband subscribers, market size ₹1,05,000 crores
2027: 190M+ broadband subscribers, market size ₹1,25,000 crores
2028: 230M+ broadband subscribers, market size ₹1,45,000 crores
Fiber Penetration 2026: 42% of total connections
Fiber Penetration 2028: 58% of total connections
5G FWA (Fixed Wireless Access): 15-20% market share by 2028

Technology Trends

AI/ML in Network Management: 35% adoption by 2026
Cloud-Based Billing Systems: 70% adoption by 2027
WhatsApp Business Integration: 60% adoption by 2026
Automated Payment Reminders: 75% adoption by 2026
Self-Service Customer Portals: 65% adoption by 2027

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