What is ISP billing software?

ISP billing software is a complete management system for internet service providers that automates subscriber billing, payment collection, complaint management, and radius integration. It helps ISPs manage their entire business operations from a single platform.

How much does BrightCRM cost?

BrightCRM starts from just ₹1,000 per month (billed annually) for up to 500 subscribers. For ISPs with 500+ subscribers, pricing is ₹2 per subscriber per month. This makes it 3-4 times more affordable than competitor ISP billing software.

Does BrightCRM support RADIUS integration?

Yes, BrightCRM supports RADIUS integration with popular systems like H8, IPACCT, Jaze, and OneRadius. When a customer makes a payment, their internet connection is automatically activated through RADIUS integration within 10-30 seconds.

Is BrightCRM suitable for small ISPs?

Yes, BrightCRM is perfect for small and medium ISPs, cable operators, and broadband providers. It's designed to be simple to use with no technical knowledge required. You can set up your entire system in just 10 minutes.

Does BrightCRM generate GST compliant invoices?

Yes, BrightCRM automatically generates GST compliant invoices for all transactions. All invoices include proper GST calculations, GSTIN, HSN code 998391, and comply with Indian tax regulations.

Can I try BrightCRM before purchasing?

Yes, you can schedule a free demo to see BrightCRM in action. Our team will walk you through all features and show you how it can help your ISP business. You can also test the system with your own data during the demo.

Does BrightCRM have a mobile app?

Yes, BrightCRM provides Android mobile apps for both field staff and customers. Field staff can collect payments on-site with GPS tracking, while customers can check balance, recharge, and download invoices from their mobile app.

How long does BrightCRM setup take?

BrightCRM setup takes only 10-15 minutes. Simply upload your subscriber data from Excel, create your internet plans, configure RADIUS (if needed), and you're ready to start billing. No technical knowledge required.

What payment methods does BrightCRM support?

BrightCRM supports multiple payment methods including UPI, credit/debit cards, net banking, mobile wallets, and cash collection. Payment gateway integration allows customers to pay online automatically.

Can BrightCRM send WhatsApp reminders?

Yes, BrightCRM sends automated WhatsApp and SMS reminders to customers for due payments, successful payments, plan expiry notifications, and invoice delivery. This improves payment collection by 30-40%.

Is there a setup fee for BrightCRM?

No, BrightCRM has zero setup fees. You only pay the monthly subscription starting from ₹1,000/month. We also provide free training, free data migration, and free customer support.

Can I import existing data to BrightCRM?

Yes, you can easily import your existing subscriber data from Excel or CSV files. BrightCRM supports bulk data import for subscriber details, payment history, and plan information. Our team helps with data migration at no extra cost.

Does BrightCRM work offline?

BrightCRM is a cloud-based software that requires internet connection. However, the mobile app has offline payment collection capability - payments are synced automatically when internet is available.

What is the customer support timing?

BrightCRM provides 24/7 customer support via phone, WhatsApp, and email. Our average response time is under 30 minutes. All support is included free in your subscription with no extra charges.

Can BrightCRM handle multiple branches?

Yes, BrightCRM supports multi-branch ISP operations. You can manage multiple locations, assign subscribers to specific branches, and track collections separately for each branch from a centralized dashboard.

Is BrightCRM suitable for cable operators?

Yes, BrightCRM works perfectly for cable operators offering broadband services. It handles both cable TV billing and internet billing, supports multiple service types, and manages combined packages efficiently.

ISP Billing Software & CRM for Internet Service Providers

Why Choose BrightCRM

The Easiest ISP Management Software
for Internet Service Providers

No technical knowledge required. Simple to use, fast to setup, and everything works automatically. Perfect for small and medium ISPs, cable operators, and broadband providers.

⚡

Setup in 10 Minutes

Upload your Excel data. Create your internet plans. You're ready! No training needed. Start managing your ISP business immediately.

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Very Affordable Pricing

Start managing up to 500 subscribers with a single, simple plan designed for growing ISPs.

📱

Works on Mobile & Laptop

Use on any device - mobile, laptop, or tablet. Give mobile app to your field staff for payment collection at customer's home.

🇮🇳

Built for Indian ISPs

GST compliant invoices, WhatsApp and SMS reminders, UPI payment support, and everything you need for running an ISP in India.

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100% Data Security

Automatic daily backups. Bank-level security. Your subscriber data and billing information is always safe and secure.

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24/7 Customer Support

Having problems? Call us, WhatsApp us. We respond quickly and help you immediately. Phone and chat support always available.

Complete ISP Solution

Everything You Need to Run
Your Internet Service Provider Business

All-in-one software for ISPs, cable operators, and broadband providers. Manage subscribers, automate billing, collect payments, track complaints, and integrate with radius servers.

Subscriber Management System

Keep all your internet customers' information in one place. Track names, mobile numbers, addresses, internet plans, due dates, and payment history. Import your existing data from Excel sheets easily.

✓ Add unlimited subscribers to your database
✓ Change plans, check status, view history
✓ Track payments and billing automatically

Customer CAF Management

Manage Customer Application Forms (CAF) efficiently within the CRM to ensure smooth onboarding and documentation tracking. Easily upload, store, and monitor all CAF-related documents in one place. Automate verification, approvals, and status updates to minimize manual errors and speed up customer processing. Ensure complete compliance and maintain a digital record for every customer effortlessly.

✓ Centralized CAF storage and tracking
✓ Automated verification and approval process
✓ Easy document upload and retrieval

Online Bill Payment & Recharge

Empower your customers with the convenience of making payments and recharges online through seamless, secure, and integrated payment workflows. Accept multiple payment modes like UPI, credit/debit cards, and net banking. Customers can instantly pay their bills or recharge their accounts without any manual intervention. Enhance customer satisfaction while ensuring faster payment collection and real-time transaction tracking.

✓ Centralized CAF storage and tracking
✓ Automated verification and approval process
✓ Easy document upload and retrieval

Payment Collection & Tracking

Give mobile app to your field staff. They can collect payments at customer's home using cash or UPI. Receipt is generated automatically. Track all collections daily.

✓ Android app for field staff payment collection
✓ GPS tracking shows where collections happened
✓ View daily, weekly, monthly collection reports

Complaint Management System

Customers can submit complaints from your website or app. Automatically assign to technicians. Send SMS updates at every step. Track how fast complaints are resolved.

✓ Complaints automatically assigned to technicians
✓ SMS updates sent to customers automatically
✓ Track resolution time and performance

Radius Server Integration

Works with H8, IPACCT, Jaze, OneRadius and other radius servers. Internet is activated automatically when payment is received. Suspended automatically when expired. No manual work needed.

✓ Automatic activation and suspension of internet
✓ No need to manually turn ON/OFF connections
✓ Real-time status tracking and monitoring

Customer Self-Service Portal

Give your customers a website or app where they can login and check their balance. Do online recharge themselves. Download old invoices. Submit complaints. Reduces your support workload.

✓ Customers check balance and due date themselves
✓ Online recharge option for customers
✓ Download invoice history anytime

Integrated Payment Gateway

Accept online payments instantly from your customers with multiple payment options. Integrated with leading payment gateways for seamless UPI, credit/debit card, net banking, and wallet payments. Money reaches your bank account automatically.

✓ UPI, Cards, Net Banking, Wallets - All options available
✓ Automatic payment reconciliation and receipt generation
✓ Secure payment links sent via WhatsApp & SMS

Help Center

Frequently Asked Questions
About ISP Billing Software

Common questions asked by internet service providers and cable operators about our billing and CRM software.

Yes! Very simple and easy. If you can use WhatsApp, you can use this software. We also provide free training over video call. Everything is designed to be simple for ISP owners and cable operators.

Only 10-15 minutes! Upload your Excel file with subscriber data, create your internet plans, add your staff members - that's it! You're ready to start. We help with setup if needed.

100% safe! We take automatic backups every day. We use bank-level security. Your subscriber data and billing information will always remain safe and will never be deleted.

Yes! You can use it on mobile, laptop, tablet - any device with internet. We also have an Android app for field staff to collect payments from customer's home.

Yes! Works with H8, IPACCT, Jaze, OneRadius and other popular radius servers. Internet gets activated automatically when payment is received. Gets suspended automatically when expired. Everything automatic!

24/7 support available. You can call us, WhatsApp us, or email us. We respond quickly and help you immediately with any problems or questions.

Yes! Simply upload your Excel file with subscriber names, mobile numbers, plans, and other details. We'll import everything for you. Takes just a few minutes.

Yes! All invoices are GST compliant. GST calculation happens automatically. Proper invoice format as per Indian GST rules. Ready for your tax filing.

Complete ISP Billing Software
Automate Your Entire Business